Company Name: Union Marocaine d'Assistance

Headquarters: Casablanca-Morocco

Network Member Since: 2005


Other Countries Covered:

Western Sahara




About Union Marocaine d'Assistance


Union Marocaine d’Assistance “UMA” was founded in 1987 by Mr. Mohamed Benkirane with the prime objective to deliver medical, travel, roadside and legal assistance for travellers visiting Morocco on a 24/7 basis for the last 30 years.

The headquarters is based in Casablanca and dispose of a large network of service providers covering the entire territory of Morocco.

UMA has its own medical infrastructure for transport of patients: Fully equipped rescue ambulances and also secondary transport ambulances with basic equipment reaching the highest medical standards in regards to hygiene, comfort, functionality and medical equipment.

The operators at UMA’s alert center are a solid team with many years of experience speaking fluently Arabic, French, English & Spanish and are well trained to provide the best quality services and satisfaction. Their mission is to evaluate and analyse each situation they are confronted with in order to provide the right solution for the client, using the most appropriate means in a short lap of time.

Trainings are given on a regular basis in order to stay the best assistance provider in the region.

Medical follow ups are conducted by a team of doctors with different specialties, experienced in medical assistance.

UMA has the most complete database of the medical infrastructure in the region and the best established medical network.

In addition, UMA has agreements and an excellent relationship with the customs and complete knowledge of all their procedures.




Organization of Sanitary Evacuations
- Regular ambulances
- Fully equipped ambulances
- Stretcher on regular airline
- Air ambulance
- Helicopter


Regulation and Medical Advice
A medical team of doctors with different specialties
- Organizing home medical visits
- Orienting patients to the adequate health facilities according to their pathology
- Medical contacts / advices and follow ups
- Taking in charge clinic's invoices
- Cost Control
- Patient's accompaniment in/outside of Morocco


Technical support
Our company disposes of a fleet of fully-equipped trucks throughout Morocco
- Road side assistance
- Shipping vehicles to their country of origin
- Assistance while the car is being repaired – follow ups
- Assistance in car rentals


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