Vision & Mission

Vision:

ARC Europe’s Vision is to ensure that the ARC Europe Network  will be regarded as the biggest and best in class network for the provision of assistance and support to travellers linked by a  common brand and offering the best value-for-money services.

ARC Europe’s Mission is :

• To be the coordinating European umbrella organisation for Worldwide service delivery

• To maintain and develop the best-in-class roadside and medical assistance network for availability to our Clubs and business partners

• To act as one single organisation using the brand “ARC Europe”

We are committed to:

• continuing controlled growth.

• continually enhancing and developing our expertise and competency to ensure we maintain a leadership position in our field.

• highest quality and lowest cost services for our contractual clients.

 

Commitments to the Network Users

Our guiding principles are:
 

Clients


• To provide value added assistance that consistently meets agreed requirements and specifications, and enhances client satisfaction.

• To accept contracts only if we believe we can meet our clients’ requirements, and where those requirements are compatible with our expertise and business activities.

Employees

• To ensure that the working environment and conditions are conducive for effective working.

• To provide a climate where employees are given the opportunity to maximise their potential and to participate fully in the operation of the business.

 

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